When you book a holiday through our website www.travelclub.co.uk we offer a Price Match which is your guarantee that you will always pay the lowest price possible for the holiday of your choice.

This guarantee of the lowest price is simple. We are so confident that we can offer you the lowest holiday prices available online and to back this up we will refund the difference if you find your holiday cheaper on any other UK website on the same day as you made your purchase with us.

This Guarantee only applies to internet sites that have the identical holiday immediately available and the service is priced accurately. It is only available for bookings made online, and any claim must be submitted to us on the same day of your purchase on our website.

In the case of holiday products this lowest price guarantee covers holidays with the same tour operator as you have chosen for your holiday. Any price match holiday must actually be available to book live and must include all handling charges, booking fees, credit card fees and the like. We cannot match the price of any holidays purchased including money off coupons, promotional vouchers or offers or bulk-buy discounts. The guarantee does not include matching our own offers which may change subject to availability or holidays sold through any internet auction site.

Please be aware that we will not guarantee the lowest price elements of a holiday where you have chosen to book the holiday with us - we will only price match a better price for the same holiday. For example if you have booked a holiday including a flight and a hotel on our site, we will not reduce our price where you find a lower price for the flight or the hotel separately and where we offer to price match a holiday, both elements of the holiday must be available on a single website, bookable as a unit, at a lower overall price. This price must be in pounds sterling. We do not offer this guarantee for hotel only or flight only bookings.

To request a Price Match, email lowestprice@travelclub.co.uk and include: the URL of the page displaying the cheaper holiday price. Do not send the URL of the homepage. We will review the details of your request and reply to you via email within 7 working days. Refunds will only be credited to the original card used to make your online purchase within 14 days. Please note claims must be made by the person reasonable for making the booking. We cannot accept claims made within fourteen days of departure. We also reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above conditions.